Community Management Thoughts and Challenges for 2014

In 2013, the field of community management expanded more than ever. According to The Community Roundtablethe average community manager has 3.7 years of experience. Just imagine how many more companies are employing community managers now than in 2010!

Today, January 27th, is the 5th annual Community Manager Appreciation Day. In honor of this event, I’ve compiled a few interesting stats on the world of community management from 2013, and added in a few tips from my two years of experience in the field. Feel free to pass them along!
Continue reading

4 ways to leverage the Interest Graph through impacting Content Curation

As the volume of content published on the Internet continues to grow, consumers can help shield themselves from the noise that doesn’t matter to them by curating only the content that matters on interest graph platforms

Guillaume Decugis‘s insight:

 

Content curation and the Interest Graph are two different things but are deeply connected. While some content curators like Maria Popova are great at being eclectic, a lot of value to readers come from being able to discover and read from publishers who address the specific niches they’re interested in.

Chad Politt from Digital Relevance clearly establishes that connexion in this contribution to the Huff Post and I would draw the following conclusions for content strategists and content curators:
Continue reading

Interest-based Content Curation Publishing: the cure for Content Shock?

In a recent post, top content marketer and blogger Mark Schaefer scored a hit and started a big controversy by predicting the end of content marketing as we know it because of a forecasted Content Shock. With Content Marketing having been all the rage these past few years, his post made some noise generating responses and debate from many. And while a lot of people have given numerous arguments as to why he’s right or wrong – including Shel Holtz who argues that as content consumers we become better and better at filtering content through various curation tools – nobody yet has looked at the role publishing-by-curation and the interest graph played in that picture.

Continue reading

Maximize Your Potential by Stepping Out of Your Comfort Zone

You will often hear that those with some of the most publicized successes arrived at those accomplishments by simply out-working those around them. Jerry Rice, the all-time greatest wide receiver in NFL history, famously chased horses and caught bricks as a child to develop speed and coordination, while developing a 365-day training schedule throughout his pro career. Notable successful executives such as Tim Cook are known for their routinely early starts to their work days, while others like Marc Cuban are known for forfeiting vacation days for the first seven years of his career.

Health and work-life balance risks aside, I would never contradict that a strong work ethic, focus, commitment, and having an intense voraciousness for success will lead you down a path in the right direction. Luckily, achieving success and reaching your maximum output starts with a much simpler step, and that is in finding what I like to call The Stretch Zone.

Continue reading

Why You Need to be on Social Media

If you are a private citizen with no business concern at all, then there is no great need for you to be on social media. The main reason that many private citizens are on it is because it is fun. You get to communicate with your friends and complete strangers. It is also loaded with brand new content every day, including content that your friends and family have posted. It allows people to see family photographs that were uploaded by distant relatives. It also allows you to share things between friends that will make them laugh. If however you are running a website, blog, business, or all three, then it is vitally important that you are on social media.

Continue reading

2014: Actions over Results

On the first work day of 2014, there is certainly no shortage of resolution lists floating around the Internet. If you’re anything like me, you probably spent some time on Tuesday night thinking about what you wanted to accomplish this year, or what you were going to change. Personally, I decided to be more assertive in all aspects of my life. Maybe you decided to be a better communicator with friends and family, or to multiply this year’s revenue by 3.
Continue reading

Can Facebook People-Centric Model Really Scale?


In 2008, Mark Zuckerberg laid out his theory about people sharing content on Facebook. “I would expect that next year, people will share twice as much information as they share this year, and [the] next year, they will be sharing twice as much as they did the year before,” he said. 

Guillaume Decugis‘s insight:

This article reminded me of my own post on Business Insider predicting that the Facebook people-centric model will see its limits. Two years and one IPO down the road, we’re exactly there: with 1,500 potential stories to show to an average user news feed every time they visit, Facebook has a tough time determining what’s really important.

Perhaps more importantly, Facebook lost its raison d’etre Continue reading

How to Turn Your Brand Into a Media


This is a talk that I gave at LeWeb 2013 and at the Cristal Festival in December.

While we’ve now seen the power of brand content, it remains very hard for even the largest brands to implement successfully. In addition, it doesn’t solve the question of how to engage an audience on a daily basis. To do so, brands have to become media.

But how? Continue reading

Are current events the new keywords?

The “trending topics” section on Twitter has always been a fascinating example of virality to me. Sometimes, you get the weirdest combination of stuff (Pandora, women, and Christmas?), and it makes me wonder “how on Earth did that make it into the trending topics?” But, because of the power of trends on social media, I’ve begun to wonder how current events can impact content strategy. For instance, if I were to produce and publish a brilliant infographic and publish it on the same day that Kanye throws another Twitter tantrum — how does that affect the engagement on my post? How much traffic do I lose because the social web has its collective eyes turned toward Chipotle? It’s definitely an interesting (and possibly depressing) subject to ponder.

Continue reading