The Lean Content Marketing Blog

How to get more return on investment from content

Guest Writers

3 tips for reaching to the right people

As you’ve undoubtedly discovered during your time as a professional, it’s not just about what you know — it’s also about who you know. There are people out there that can make your dreams come true by exposing you to the world in ways you never imagined or give you access to markets you didn’t think you could reach.

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5 (less traditional) ways to create and share knowledge online

The communication of knowledge and ideas is intrinsic to the human condition. Our earliest ancestors had a rich oral tradition, through which they passed on what they knew about the world, often across great distances. Our systems of communication have evolved and matured, from those oral traditions to the earliest cuneiform writings and all the way up through books and newspapers, to radio and television. With the advent of the modern age and Al Gore’s gift of the Internet, we’re now able to share our knowledge, ideas, and lots and lots of cute pictures of cats, around the world in less time than it has taken me to write this sentence.

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How much knowledge is too much?

Whether you are trying to be a successful entrepreneur, parent or friend, it’s wise to calibrate your knowledge meter. How much knowledge is too much? Is there such a thing as having too much knowledge and if so, how do you know when knowing too much actually hurts you, rather than inspires you?

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Operation: Integrate all the things!

A few nights ago, I was sitting on my couch about to get down with a bottle of wine and some Netflix. I grabbed my phone and opened the XBox SmartGlass app, which basically works like a virtual game-slash-remote controller. As I was mindlessly scrolling, my dude and roommate — an audio engineer — walked in with his iPad, frustrated and annoyed that this new interface app he’d downloaded allowed him to create and manipulate different sounds, but didn’t automatically sync up with his main program, or allow him to save audio files to Dropbox.

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Learning when to promote your message, and when not to.

One of the hardest things about becoming the “voice” of an organization is figuring out what in the world to say. Do you promote your group endlessly? Do you send out fun links you think your constituents will enjoy? Do you talk to your fans and figure out what they want? Well, the answer is yes to all the above. However, it’s very easy to fall into the trap many other organizations do and either promote the heck out of your mission or refuse to talk about yourself at all. Both tactics can result in you missing out on customers, constituents or funding and even chase your current followers away. So how do you find a good balance?

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Effective community building for social change


NOTE: Eric is talking about the non-profit sector, but these rules apply seamlessly to for-profit operations, personal brands, and enthusiasts.

There are currently around 1.5 million non-profits registered in the US alone, with total contributions amounting to just under $300 billion. But while many charitable organizations do spend more than 66% of a donation on their actual mission, it is a rare case. Perhaps more importantly, donors have very little control over their money and how it gets used, or to what end.

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Educate and engage your customer through social media: The Zappos Strategy

We are more than just shoes! Zappos is a service company that just happens to sell ________. These are two statements that sit at the core of everything Zappos is, and guide Zappos as a company that continues to innovate. As the Social Community Manager of Zappos, I want that answer to be clothing, fashion, snowboards, footwear, cookware, bedding, and so much more. But Zappos is typically associated with 2 things: Footwear and great customer service.

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