Community feedback: asking is just the beginning

This morning in the always fast-paced tweet chat run by Buffer, an interesting topic came up that I feel is often overlooked by community builders and brands. The subject of the conversation was Nir Eyal‘s Hook Model, which essentially helps brands build habit-forming products.

A question was raised concerning how to figure out the current pain points of users of a platform or product, and the number one answer, of course, was to “ASK!!!”

Asking is, of course, the first part of the answer to this question, but it certainly isn’t the only one; and I don’t even think it’s the most important one. Having led community input efforts for Scoop.it’s redesign last year, I learned the importance of the next two steps of the community feedback loop. Continue reading

10 Scoop.it Hacks You Might Have Been Overlooking


Building a product is fun. Building a dynamic platform is even more fun. Did you know that Scoop.it has the best engineering team in the entire world, and that they put out a new release of the platform almost every week?

In each of these releases, there are little new features and hacks that aren’t always announced. Some are data-backed and meant to help our team figure out what works and what doesn’t within the platform, but others are little gifts to you, the curators, and I’ve compiled a few so that you can all get up to date on what you might have been missing. Continue reading

New Resource: The Quickstart Guide To Integrate Curated Content to WordPress

Wordpress is an awesome platform that we’ve integrated with for a long-time: as many Wordpress users told us, maintaining visibility of your blog through your created content only can be tough and time-consuming.

“I need more content for my Wordpress!”

We’ve heard that sentence a lot. Many of you told us you wanted to add curated content to your Wordpress site in a way that would be both easy and efficient – which is what we’ve been focusing on through he various iterations of our Wordpress integration.

We recently launched the latest version of this integration and today we wanted to elaborate on the benefits it brings and how you can leverage them to make the most of your Scoop.it + Wordpress combination for improved SEO, traffic generation or lead conversion. This is why we’ve created this quickstart guide that details everything you need to know when considering adding curated content to Wordpress. Continue reading

12 One-liners That Will Drastically Impact Your Marketing: Blogging Edition

With 18.7 million bloggers online (Social Media Today), reading and writing blogs has become an essential part of everyday life. Among the most popular: personal, business and education blogs spark major interest in readers across the globe.

The one-liners below are suggestions to include in your next blog post to capture attention, engage readers and increase conversions. Continue reading

Should you re-publish your content to other blogs, Medium or LinkedIn blog? A data-driven answer

One of the Lean Content best practices we’ve seen several speakers at our meetups recommend is to leverage existing audiences on top of your own to increase the reach and the impact of your content. While your blog may or may not yet have a strong audience, there’s always more people to reach. By placing your content on publishing platforms which offer interesting discovery mechanisms or having blogs that are read in your industry re-publish it, you could in theory multiply your own reach by not doing much more.

Though the idea makes perfect sense, it also comes with questions:

1. Re-publishing on other platforms can be more or less complex: some like LinkedIn publishing platform or Medium are public or in the process of being public; some industry blogs (for example, in our space, Social Media Today or Business 2 Community) recruit contributors based on their own selection criteria.

2. Re-publishing content is creating potentially duplicate content which could hurt SEO and defeat the purpose.

3. Re-publishing content means it’s read on a platform from where we can’t convert our audience: to subscribe to our blog, to sign up for a demo of Scoop.it, etc. As part of our own Content Marketing efforts, conversion is an important metric.

At Scoop.it, we like to put ideas to the test so we did an experiment a few weeks ago to come out with data that would support or reject this. Continue reading

Social Media Publishing is dead (as we know it)

 Earlier this month, Facebook dropped a bombshell by not only acknowledging that Facebook pages’ organic reach was declining but also by telling us we shouldn’t expect them to recover. Facebook’s VP of Product for Facebook Ads, Brian Boland, went on to explain that this is the new world we live in now, that the same thing happened with search engines before and that we’d better get used to it. It’s true that many platforms go through a similar cycle: first, they present a great free opportunity, then more and more people grab it – decreasing the return for everyone until finally, the platform focuses on those ready to pay for play. It happened with Google Search; it happened with Apps (yes, Apple doesn’t sell ads but others do – such as coincidentally… Facebook). And now that all social media are publicly-traded company with ambitious revenue targets to reach, it will happen to social media as well.

So what does the decline of organic reach on Facebook and social platforms exactly mean on a practical basis?

Continue reading